NOTE: If the control module is suspected and the vehicle is still under manufacturer's warranty, refer to the warranty manual (subsection B1.2) or determine if there is a previously approved special program in effect before installing a new module.
NOTE: The DTC Index in this section displays information for DTCs that may be stored in the Driver Door Module (DDM) or Passenger Door Module (PDM). For diagnostic and test information for: Driver Seat Module. For additional information, refer to: Seats (501-10 Seat, Diagnosis and Testing). Infotainment Module. For additional information, refer to: Infotainment System (415-01 Infotainment System, Diagnosis and Testing).
NOTE: Generic scan tools cannot read the codes listed or can only read 5-digit codes. Match the 5 digits from the scan tool with the first 5 digits of the listed 7-digit code to identify the fault (the last 2 digits provide additional information readable by the manufacturer-approved diagnostic system).
NOTE: When performing voltage or resistance tests, always use a digital multimeter (DMM) with three decimal places of accuracy and a current calibration certificate. Always include the resistance of the DMM leads when testing resistance.
NOTE: Before starting diagnostic programs using Pinpoint tests, check and eliminate basic faults.
NOTE: Inspect electrical connectors for signs of water intrusion and connector posts for damage and/or corrosion.
NOTE: If DTCs are logged and the fault is not present after performing the Pinpoint tests, an intermittent problem may be the cause. Always check for loose connections and corroded contacts.
| DTC | Description | Possible reason | Action |
| B108F23 | Interior lock/unlock switch | Signal hang at low voltage | Perform pinpoint tests for this DTC using the manufacturer approved diagnostic system |
| B109C15 | Front interior light | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the front interior lamp power supply circuit for a short to battery or an open circuit |
| B109D11 | Front interior light | Short circuit to ground | Refer to the electrical circuit diagrams and check the front interior lamp circuit for a short to ground |
| B10EB11 | Driver's door double locking motor | Short circuit to ground | Refer to electrical circuit diagrams and check driver's door double lock motor circuit for short to ground |
| B10EB15 | Driver's door double locking motor | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the driver's door double lock motor circuit for a short to battery or open circuit |
| B10EC11 | Front passenger door double locking motor | Short circuit to ground | Refer to the electrical circuit diagrams and check the front passenger door double lock motor circuit for a short to ground |
| B10EC15 | Front passenger door double locking motor | Short circuit on +battery or open circuit | Refer to the electrical circuit diagrams and check the front passenger door double lock motor circuit for a short to battery or open circuit |
| B10ED11 | Driver's side rear door double locking motor | Short circuit of electrical circuit to ground | Refer to electrical circuit diagrams and check the driver side rear door double lock motor control circuit for a short to ground |
| B10ED15 | Driver's side rear door double locking motor | Short circuit on +battery or open circuit | Refer to electrical circuit diagrams and check the driver side rear door double lock motor control circuit for a short to battery or open circuit |
| B10EE11 | Rear door double lock motor, front passenger side | Short circuit of electrical circuit to ground | Refer to electrical circuit diagrams and check rear passenger side double lock motor control circuit for short to ground |
| B10EE15 | Rear door double lock motor, front passenger side | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the electric control circuit of the double rear door lock motor on the front passenger side for a short circuit on the battery cover or a break |
| B110811 | Driver's door central locking motor | Short circuit to ground | Refer to the electrical circuit diagrams and check the driver's door central locking motor circuit for a short to ground |
| B110815 | Driver's door central locking motor | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the driver's door central locking motor electrical circuit for a short to battery or an open circuit |
| B110911 | Electric motor for central locking of the front passenger door | Short circuit to ground | Refer to the electrical circuit diagrams and check the front passenger door central locking motor circuit for a short to ground |
| B110915 | Electric motor for central locking of the front passenger door | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the front passenger door central locking motor electrical circuit for a short to battery or open circuit |
| B110A11 | Electric motor for central locking of the rear door on the driver's side | Short circuit of electrical circuit to ground | Refer to electrical circuit diagrams and check the driver side rear door central locking motor control circuit for a short to ground |
| B110A15 | Electric motor for central locking of the rear door on the driver's side | Short circuit on +battery or open circuit | Refer to the electrical circuit diagrams and check the driver side rear door central locking motor control circuit for a short to battery or open circuit |
| B110B11 | Electric motor for central locking of the rear door on the front passenger side | Short circuit of electrical circuit to ground | Refer to the electrical diagrams and check the electrical control circuit of the central locking motor of the rear door on the front passenger side for a short circuit to ground |
| B110B15 | Electric motor for central locking of the rear door on the front passenger side | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the electrical control circuit of the front passenger side central locking rear door motor for a short circuit to the battery cover or a break |
| B116311 | Short circuit to ground in the output electrical circuit of the left mirror heater | Short circuit to ground | Refer to the electrical circuit diagrams and check the left mirror heater output circuit for a short to ground |
| B116315 | Short circuit to +battery output electrical circuit of left mirror heater | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the left mirror heater output circuit for a short to battery or an open circuit |
| B116411 | Short circuit to ground in the output electrical circuit of the right mirror heater | Short circuit to ground | Refer to the electrical circuit diagrams and check the right mirror heater output circuit for a short to ground |
| B116415 | Short circuit to +battery output electrical circuit of right mirror heater | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the right mirror heater output circuit for a short to battery or open circuit |
| B116511 | Short circuit to ground in the output electrical circuit of the left front ambient lighting lamp | Short circuit to ground | Refer to the electrical circuit diagrams and check the left front ambient light output circuit for a short to ground |
| B116515 | Breakdown under load or short circuit to +battery of the output electrical circuit of the left front ambient lighting lamp | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the left front ambient light output circuit for a short to battery or open circuit |
| B116611 | Short circuit to ground in the output electrical circuit of the right front ambient lighting lamp | Short circuit to ground | Refer to the electrical circuit diagrams and check the right front ambient light output circuit for a short to ground |
| B116615 | Short circuit under load or short circuit to +battery of the output electrical circuit of the right front ambient lighting lamp | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the right front ambient light output circuit for a short to battery or open circuit |
| B117C07 | Raising the rear door window | Mechanical failure | Check the rear window mechanism for mechanical failure |
| B117C72 | Raising the rear door window | Actuator jammed in open position | Clear the DTC and retest. If the DTC recurs, install a new tailgate module, refer to the new module installation note at the top of the DTC Index. |
| B117C73 | Raising the rear door window | Actuator jammed in closed position | Clear the DTC and retest. If the DTC recurs, install a new tailgate module, refer to the new module installation note at the top of the DTC Index. |
| B117C92 | Raising the rear door window | Problems with characteristics or incorrect operation | Refer to the electrical diagrams and check the power and ground circuit of the rear door module |
| B117D72 | Lowering the rear door window | Actuator jammed in open position | Clear the DTC and retest. If the DTC recurs, install a new tailgate module, refer to the new module installation note at the top of the DTC Index. |
| B117D73 | Lowering the rear door window | Actuator jammed in closed position | Clear the DTC and retest. If the DTC recurs, install a new tailgate module, refer to the new module installation note at the top of the DTC Index. |
| B117E07 | Front door window lift | Mechanical failure | Check the front window mechanism for mechanical failure |
| B117E72 | Front door window lift | Actuator jammed in open position | Clear the DTC and retest. If the DTC recurs, install a new driver/front passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| B117E73 | Front door window lift | Actuator jammed in closed position | Clear the DTC and retest. If the DTC recurs, install a new driver/front passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| B117F72 | Lowering the front door window | Actuator jammed in open position | Clear the DTC and retest. If the DTC recurs, install a new driver/front passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| B117F73 | Lowering the front door window | Actuator jammed in closed position | Clear the DTC and retest. If the DTC recurs, install a new driver/front passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| B118929 | Front door window position sensor | Invalid signal | Perform a pinpoint test for this DTC using the manufacturer approved diagnostic system. |
| B118A29 | Rear door window position sensor | Invalid signal | Perform a pinpoint test for this DTC using the manufacturer approved diagnostic system. |
| B11D183 | LIN bus - electrical circuit "C" | Incorrect calculated checksum value for signal | Refer to the electrical circuit diagrams and check the LIN circuit between the driver switch module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module. For additional information, refer to: Driver's Door Window Regulator Switch (501-11 Glass, Frames and Mechanisms, Removal and Installation). |
| B11D186 | LIN bus - electrical circuit "C" | Invalid signal | Refer to the electrical circuit diagrams and check the LIN circuit between the driver switch module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module. For additional information, refer to: Driver's Door Window Regulator Switch (501-11 Glass, Frames and Mechanisms, Removal and Installation). |
| B11D187 | LIN bus - electrical circuit "C" | No message | Refer to the electrical circuit diagrams and check the LIN circuit between the driver switch module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module. For additional information, refer to: Driver's Door Window Regulator Switch (501-11 Glass, Frames and Mechanisms, Removal and Installation). |
| B11F611 | Driver side folding mirror motor | Short circuit to ground | Refer to the electrical diagrams and check the driver side folding mirror motor for a short to ground |
| B11F615 | Driver side folding mirror motor | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the driver side folding mirror motor for a short to battery or open circuit |
| B11F711 | Front passenger side folding mirror motor | Short circuit to ground | Refer to the electrical circuit diagrams and check the front passenger side folding mirror motor for a short to ground |
| B11F715 | Front passenger side folding mirror motor | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the front passenger side folding mirror motor for a short to battery or open circuit |
| B1A9411 | Driver's side mirror | Short circuit to ground | Refer to the electrical circuit diagrams and check the driver side mirror fold motor circuit for a short to ground |
| B1A9415 | Driver's side mirror | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the driver side mirror fold motor circuit for a short to battery or open circuit |
| B1A9511 | Front passenger side mirror | Short circuit to ground | Refer to the electrical circuit diagrams and check the front passenger side mirror fold motor circuit for a short to ground |
| B1A9515 | Front passenger side mirror | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the front passenger side mirror fold motor circuit for a short to battery or open circuit |
| B1A9883 | LIN bus - electrical circuit #1 | Incorrect calculated checksum value for signal | Perform the pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test the LIN circuit between the driver side rear door module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch module. For additional information, refer to: Driver's Door Window Regulator Switch (501-11 Glass, Frames and Mechanisms, Removal and Installation). |
| B1A9886 | LIN bus - electrical circuit #1 | Invalid signal | Refer to the electrical circuit diagrams and check the LIN circuit between the driver side rear door module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module. For additional information, refer to: Driver's Door Window Regulator Control Switch (501-11 Glass, Frames and Mechanisms, Removal and Installation). |
| B1A9887 | LIN bus - electrical circuit #1 | No message | Refer to the electrical circuit diagrams and check the LIN circuit between the driver side rear door module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module. For additional information, refer to: Driver's Door Window Regulator Control Switch (501-11 Glass, Frames and Mechanisms, Removal and Installation). |
| B1C0911 | Driver's left/right mirror turn motor electrical circuit | Short circuit to ground | Refer to electrical circuit diagrams and check driver side mirror left/right turn motor circuit for short to ground |
| B1C0915 | Driver's left/right mirror turn motor electrical circuit | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the driver side left/right mirror turn motor circuit for a short to battery or open circuit |
| B1C1011 | Driver's mirror up/down motor electrical circuit | Short circuit to ground | Refer to electrical circuit diagrams and check driver side mirror up/down motor circuit for short to ground |
| B1C1015 | Driver's mirror up/down motor electrical circuit | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the driver side mirror up/down motor circuit for a short to battery or open circuit |
| B1C1111 | Front passenger mirror left/right turn motor electrical circuit | Short circuit to ground | Refer to electrical circuit diagrams and check front passenger side mirror left/right turn motor circuit for short to ground |
| B1C1115 | Front passenger mirror left/right turn motor electrical circuit | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the front passenger side mirror left/right turn motor circuit for a short to battery or open circuit |
| B1C1211 | Front passenger mirror up/down motor electrical circuit | Short circuit to ground | Refer to the electrical circuit diagrams and check the front passenger side mirror up/down motor circuit for a short to ground |
| B1C1215 | Front passenger mirror up/down motor electrical circuit | Short circuit on +battery or open circuit | Refer to the electrical circuit diagrams and check the front passenger side mirror up/down motor circuit for a short to battery or open circuit |
| B1C1311 | Driver's mirror up/down motor feedback circuit | Short circuit to ground | Refer to the electrical circuit diagrams and check the driver side mirror up/down motor feedback circuit for a short to ground |
| B1C1315 | Driver's mirror up/down motor feedback circuit | Short circuit on +battery or open circuit | Refer to the electrical circuit diagrams and check the driver side mirror up/down motor feedback circuit for a short to battery or open circuit |
| B1C1411 | Driver's Mirror Left/Right Turn Motor Feedback Circuit | Short circuit to ground | Refer to electrical circuit diagrams and check driver side mirror left/right turn motor feedback circuit for short to ground |
| B1C1415 | Driver's Mirror Left/Right Turn Motor Feedback Circuit | Short circuit on +battery or open circuit | Refer to the electrical circuit diagrams and check the driver side left/right mirror turn motor feedback circuit for a short to battery or open circuit |
| B1C1511 | Front passenger mirror up/down motor feedback circuit | Short circuit to ground | Refer to the electrical circuit diagrams and check the front passenger side mirror up/down motor feedback circuit for a short to ground |
| B1C1515 | Front passenger mirror up/down motor feedback circuit | Short circuit on +battery or open circuit | Refer to the electrical circuit diagrams and check the front passenger side mirror up/down motor feedback circuit for a short to battery or open circuit |
| B1C1611 | Front passenger mirror left/right turn motor feedback circuit | Short circuit to ground | Refer to electrical circuit diagrams and check front passenger side mirror left/right turn motor feedback circuit for short to ground |
| B1C1615 | Front passenger mirror left/right turn motor feedback circuit | Short circuit on +battery or open circuit | Refer to the electrical circuit diagrams and check the front passenger side mirror left/right turn motor feedback circuit for a short to battery or open circuit |
| B1C3929 | Key lock switch | Invalid signal | Perform pinpoint tests for this DTC using the manufacturer approved diagnostic system. |
| C1B1411 | Sensor power supply #1 | Short circuit to ground | Refer to electrical circuit diagrams and check front door window sensor power supply circuit for short to ground |
| C1B1415 | Sensor power supply #1 | Short circuit on +battery or open circuit | Refer to the electrical circuit diagrams and check the front door window sensor power supply circuit for a short to battery or open circuit |
| C1B1511 | Sensor power supply #2 | Short circuit to ground | Refer to the electrical circuit diagrams and check the rear door window sensor power supply circuit for a short to ground |
| C1B1515 | Sensor power supply #2 | Short circuit on +battery or open circuit | Refer to the electrical diagrams and check the rear door window sensor power supply circuit for a short to battery or open circuit |
| U001000 | Medium speed CAN bus | Medium speed CAN bus | Perform a pinpoint test for this DTC using the manufacturer approved diagnostic system. |
| U014000 | Lost contact with CJB | Logged when there is no message from the CJB about registration via CAN | Perform a pinpoint test for this DTC using the manufacturer approved diagnostic system. |
| U020800 | Lost Communication with Driver Seat Module (DSM) | No message | Perform a pinpoint test for this DTC using the manufacturer approved diagnostic system. |
| U030000 | Internal control module software incompatibility | Invalid configuration message received | Configure the CJB using the manufacturer approved diagnostic system. Clear the DTCs and retest. If the DTC is still logged, suspect the driver/front passenger door module (DDM/PDM); refer to the new module installation note at the top of the DTC Index. |
| U200224 | Switch | Signal hang at high voltage | Clear the DTC and recheck. If the DTC remains, install a new front passenger door window switch. |
| U200424 | Additional switch block | Signal hang at high voltage | Perform pinpoint tests for this DTC using the manufacturer approved diagnostic system |
| U201011 | Switch illumination | Short circuit of electrical circuit to ground | Perform CAN network tests using the manufacturer approved diagnostic system |
| U201012 | Switch illumination | Short circuit of the electrical circuit to the battery + | Perform CAN network tests using the manufacturer approved diagnostic system |
| U201208 | Vehicle configuration parameter(s) | Bus signal/message failures | Turn ignition switch off and on and retest. If DTC remains, configure RJB using manufacturer approved diagnostic system |
| U201324 | Switch block | Signal hang at high voltage | Perform the pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Clear the DTC and retest. If the DTC persists, install a new driver's door switch assembly. For additional information, refer to: Driver's Door Power Window Control Switch (501-11 Glass, Frames and Mechanisms, Removal and Installation). |
| U201444 | Control module hardware | Data memory failure | Install the new driver/front passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| U210000 | Primary configuration is not configured | Lack of variant information | Configure the driver/front passenger door module (DDM/PDM), using a diagnostic system approved by the manufacturer. |
| U300049 | Control module | Internal electronic malfunction | Install the new driver/front passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| U300255 | Vehicle Identification Number (VIN) | Configuration not configured | Configure the appropriate module as new using the manufacturer approved diagnostic system and retest. If the DTC remains, install a new module, refer to the new module installation note at the top of the DTC Index. |
| U300281 | Vehicle Identification Number (VIN) | Vehicle/item mismatch. Invalid VIN data transmitted; the module was previously installed on another vehicle | Install the original module, check for DTCs and refer to the appropriate DTC Index. |
| U300362 | supply voltage | Supply voltage mismatch of 2V or less between DDM/PDM and CJB | Perform a pinpoint test for this DTC using the manufacturer approved diagnostic system. |
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