NOTE: If a control module is suspected and the vehicle continues to be covered by the manufacturer's warranty, refer to the warranty manual before installing a new module (subsection B1.2), or determine if there is any previously approved special program in operation.
NOTE: The DTC index in this section provides information for DTCs that may be logged in the driver's door module (DDM) or front passenger door module (PDM). For diagnostics and test information for: Driver's seat module. For more information refer to: Seats (501-10 Seat, Diagnostics and checks). Infotainment module. For more information refer to: Infotainment system (415-01 Infotainment system, Diagnostics and checks).
NOTE: Universal Scan Tools cannot read the listed codes or can only read 5-digit codes. Match the 5 digits from the scan tool with the first 5 digits of the listed 7 digit code to identify the problem (the last 2 digits give additional information read by the diagnostic system approved by the manufacturer).
NOTE: Always use a digital multimeter when performing voltage or resistance tests (DMM) accurate to three decimal places and with a modern calibration certificate. When testing resistance, always consider the resistance of the DMM wires.
NOTE: Before starting diagnostic programs using Pinpoint tests, check and correct basic problems.
NOTE: Inspect the electrical connectors for signs of water intrusion and their pins for damage and/or corrosion.
NOTE: If DTCs are logged and there is no problem after performing Pinpoint tests, an intermittent problem may be the cause. Always check for loose connections and corroded contacts.
DTC | Description | Possible reason | Action |
B108F23 | Interior lock/unlock switch | Signal hang at low voltage | Perform pinpoint tests related to this DTC using the manufacturer's approved diagnostic system |
B109C15 | Front interior lamp | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the front interior lamp supply circuit for a short to battery or open circuit |
B109D11 | Front interior lamp | Short circuit to ground | Refer to electrical circuit diagrams and check front interior lamp circuit for short to ground |
B10EB11 | Driver's door double lock motor | Short circuit to ground | Refer to electrical circuit diagrams and check driver's door double lock motor circuit for short to ground |
B10EB15 | Driver's door double lock motor | Short circuit to battery + or break | Refer to electrical circuit diagrams and check driver door double lock motor circuit for short to battery or open |
B10EC11 | Passenger door double lock motor | Short circuit to ground | Refer to electrical circuit diagrams and check front passenger door double lock motor circuit for short to ground |
B10EC15 | Passenger door double lock motor | Short circuit to battery + or break | Refer to electrical circuit diagrams and check front passenger door double lock motor circuit for short to battery or open circuit |
B10ED11 | Driver's side rear door double lock motor | Short circuit of the electrical circuit to ground | Refer to the electrical circuit diagrams and check driver's side rear door double lock motor control circuit for short to ground |
B10ED15 | Driver's side rear door double lock motor | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check driver's side rear door double lock motor control circuit for short to battery or open circuit |
B10EE11 | Rear door double lock motor, front passenger side | Short circuit of the electrical circuit to ground | Refer to the electrical circuit diagrams and check the passenger side rear door double lock motor control circuit for a short to ground |
B10EE15 | Rear door double lock motor, front passenger side | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the passenger side rear door double lock motor control circuit for a short to battery or open circuit |
B110811 | Driver's door central locking motor | Short circuit to ground | Refer to electrical circuit diagrams and check driver's door central locking motor circuit for short to ground |
B110815 | Driver's door central locking motor | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check driver's door central locking motor circuit for short to battery or open circuit |
B110911 | Front passenger door central locking motor | Short circuit to ground | Refer to the electrical circuit diagrams and check the front passenger door central locking motor circuit for a short to ground |
B110915 | Front passenger door central locking motor | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the front passenger door central locking motor circuit for a short to battery or open circuit |
B110A11 | Driver's side rear door central locking motor | Short circuit of the electrical circuit to ground | Refer to the electrical circuit diagrams and check driver side rear door central locking motor control circuit for short to ground |
B110A15 | Driver's side rear door central locking motor | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the driver's side rear door central locking motor control circuit for a short to battery or open circuit |
B110B11 | Motor for central locking, rear door, front passenger side | Short circuit of the electrical circuit to ground | Refer to the electrical circuit diagrams and check the passenger side rear door central locking motor control circuit for a short to ground |
B110B15 | Motor for central locking, rear door, front passenger side | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the passenger side rear door central locking motor control circuit for a short to battery or open circuit |
B116311 | Short to ground of left mirror heater output circuit | Short circuit to ground | Refer to electrical circuit diagrams and check left mirror defroster output circuit for short to ground |
B116315 | Short to battery + left mirror heater output circuit | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the left mirror defroster output circuit for a short to battery or open circuit |
B116411 | Short to ground right mirror heater output circuit | Short circuit to ground | Refer to electrical circuit diagrams and check right mirror defroster output circuit for short to ground |
B116415 | Short to battery + right mirror heater output circuit | Short circuit to battery + or break | Refer to electrical circuit diagrams and check right mirror defroster output circuit for short to battery or open |
B116511 | Short to ground of the left front ambient light output circuit | Short circuit to ground | Refer to the electrical circuit diagrams and check the left front ambient light output circuit for a short to ground |
B116515 | Break under load or short circuit to battery + of the output electrical circuit of the left front ambient light | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the left front ambient light output circuit for a short to battery or open circuit |
B116611 | Short to ground of the right front ambient light output circuit | Short circuit to ground | Refer to the electrical circuit diagrams and check the right front ambient light output circuit for a short to ground |
B116615 | Break under load or short circuit to battery + of the output electrical circuit of the right front ambient light | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the right front ambient light output circuit for a short to battery or open circuit |
B117C07 | Raising the tailgate window | Mechanical failure | Check rear window mechanism for mechanical failure |
B117C72 | Raising the tailgate window | Jamming of the actuator in the open position | Clear the DTC and recheck. If the DTC is repeated, install a new rear door module, refer to the new module installation note at the top of the DTC Index. |
B117C73 | Raising the tailgate window | Jamming of the actuator in the closed position | Clear the DTC and recheck. If the DTC is repeated, install a new rear door module, refer to the new module installation note at the top of the DTC Index. |
B117C92 | Raising the tailgate window | Performance problems or incorrect operation | Refer to the electrical diagrams and check the power and ground circuit of the rear door module |
B117D72 | Lowering the tailgate window | Jamming of the actuator in the open position | Clear the DTC and recheck. If the DTC is repeated, install a new rear door module, refer to the new module installation note at the top of the DTC Index. |
B117D73 | Lowering the tailgate window | Jamming of the actuator in the closed position | Clear the DTC and recheck. If the DTC is repeated, install a new rear door module, refer to the new module installation note at the top of the DTC Index. |
B117E07 | Raising the front door window | Mechanical failure | Check front window mechanism for mechanical failure |
B117E72 | Raising the front door window | Jamming of the actuator in the open position | Clear the DTC and recheck. If the DTC repeats, install a new Driver/Passenger Door Module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
B117E73 | Raising the front door window | Jamming of the actuator in the closed position | Clear the DTC and recheck. If the DTC repeats, install a new Driver/Passenger Door Module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
B117F72 | Lowering the front door window | Jamming of the actuator in the open position | Clear the DTC and recheck. If the DTC repeats, install a new Driver/Passenger Door Module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
B117F73 | Lowering the front door window | Jamming of the actuator in the closed position | Clear the DTC and recheck. If the DTC repeats, install a new Driver/Passenger Door Module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
B118929 | Front door window position sensor | Invalid signal | Perform the pinpoint test associated with this DTC using the manufacturer's approved diagnostic system. |
B118A29 | Rear window position sensor | Invalid signal | Perform the pinpoint test associated with this DTC using the manufacturer's approved diagnostic system. |
B11D183 | LIN bus - electrical circuit "WITH" | Wrong calculated checksum value for the signal | Refer to the electrical diagrams and check the LIN electrical circuit between the driver's switch box and the driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501- 11 Glass, frames and mechanisms, Removal and installation). |
B11D186 | LIN bus - electrical circuit "WITH" | Invalid signal | Refer to the electrical diagrams and check the LIN electrical circuit between the driver's switch box and the driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
B11D187 | LIN bus - electrical circuit "WITH" | No message | Refer to the electrical diagrams and check the LIN electrical circuit between the driver's switch box and the driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
B11F611 | Folding mirror motor, driver's side | Short circuit to ground | Refer to electrical circuit diagrams and check driver's side folding mirror motor for short to ground |
B11F615 | Folding mirror motor, driver's side | Short circuit to battery + or break | Refer to electrical circuit diagrams and check driver's side folding mirror motor for short circuit to battery or open circuit |
B11F711 | Folding mirror motor, front passenger side | Short circuit to ground | Refer to electrical circuit diagrams and check passenger side folding mirror motor for short to ground |
B11F715 | Folding mirror motor, front passenger side | Short circuit to battery + or break | Refer to electrical circuit diagrams and check passenger side folding mirror motor for short circuit to battery or open circuit |
B1A9411 | Driver side mirror | Short circuit to ground | Refer to the electrical circuit diagrams and check driver side mirror fold motor circuit for short to ground |
B1A9415 | Driver side mirror | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check driver's side mirror fold motor circuit for short to battery or open circuit |
B1A9511 | Passenger side mirror | Short circuit to ground | Refer to electrical circuit diagrams and check passenger side mirror fold motor circuit for short to ground |
B1A9515 | Passenger side mirror | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the passenger side mirror folding motor circuit for a short to battery or open circuit |
B1A9883 | LIN bus - electrical circuit #1 | Wrong calculated checksum value for the signal | Perform the pinpoint tests associated with this DTC using the manufacturer's approved diagnostic system. Refer to the electrical diagrams and check the LIN electrical circuit between driver's side rear door module and driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
B1A9886 | LIN bus - electrical circuit #1 | Invalid signal | Refer to the electrical diagrams and check the LIN electrical circuit between driver's side rear door module and driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
B1A9887 | LIN bus - electrical circuit #1 | No message | Refer to the electrical diagrams and check the LIN electrical circuit between driver's side rear door module and driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
B1C0911 | Driver's Mirror Left/Right Motor Circuit | Short circuit to ground | Refer to electrical circuit diagrams and check driver side mirror left/right turn motor circuit for short to ground |
B1C0915 | Driver's Mirror Left/Right Motor Circuit | Short circuit to battery + or break | Refer to electrical circuit diagrams and check driver side mirror left/right turn motor circuit for short to battery or open circuit |
B1C1011 | Driver Mirror Up/Down Motor Circuit | Short circuit to ground | Refer to electrical circuit diagrams and check driver side mirror up/down motor circuit for short to ground |
B1C1015 | Driver Mirror Up/Down Motor Circuit | Short circuit to battery + or break | Refer to electrical circuit diagrams and check driver's side mirror up/down motor circuit for short to battery or open circuit |
B1C1111 | Passenger's Mirror Left/Right Motor Circuit | Short circuit to ground | Refer to electrical circuit diagrams and check passenger side mirror left/right turn motor circuit for short to ground |
B1C1115 | Passenger's Mirror Left/Right Motor Circuit | Short circuit to battery + or break | Refer to electrical circuit diagrams and check passenger side mirror left/right turn motor circuit for short to battery or open |
B1C1211 | Front Passenger Mirror Up/Down Motor Circuit | Short circuit to ground | Refer to electrical circuit diagrams and check passenger side mirror up/down motor circuit for short to ground |
B1C1215 | Front Passenger Mirror Up/Down Motor Circuit | Short circuit to battery + or break | Refer to electrical circuit diagrams and check passenger side mirror up/down motor circuit for short to battery or open circuit |
B1C1311 | Driver Mirror Up/Down Motor Feedback Circuit | Short circuit to ground | Refer to the electrical circuit diagrams and check driver side mirror up/down motor feedback circuit for short to ground |
B1C1315 | Driver Mirror Up/Down Motor Feedback Circuit | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check driver's side mirror up/down motor feedback circuit for short to battery or open circuit |
B1C1411 | Driver Mirror Left/Right Motor Feedback Circuit | Short circuit to ground | Refer to the electrical circuit diagrams and check driver side mirror left/right swing motor feedback circuit for short to ground |
B1C1415 | Driver Mirror Left/Right Motor Feedback Circuit | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the driver's side mirror left/right swing motor feedback circuit for a short to battery or open circuit |
B1C1511 | Passenger Mirror Up/Down Motor Feedback Circuit | Short circuit to ground | Refer to electrical circuit diagrams and check passenger side mirror up/down motor feedback circuit for short to ground |
B1C1515 | Passenger Mirror Up/Down Motor Feedback Circuit | Short circuit to battery + or break | Refer to electrical circuit diagrams and check passenger side mirror up/down motor feedback circuit for short to battery or open |
B1C1611 | Passenger's Mirror Left/Right Feedback Motor Circuit | Short circuit to ground | Refer to electrical circuit diagrams and check passenger side mirror left/right swing motor feedback circuit for short to ground |
B1C1615 | Passenger's Mirror Left/Right Feedback Motor Circuit | Short circuit to battery + or break | Refer to electrical circuit diagrams and check passenger side mirror left/right swing motor feedback circuit for short to battery or open |
B1C3929 | Key lock switch | Invalid signal | Perform the pinpoint tests associated with this DTC using the manufacturer's approved diagnostic system. |
C1B1411 | Sensor Power #1 | Short circuit to ground | Refer to electrical circuit diagrams and check front door window sensor power circuit for short to ground |
C1B1415 | Sensor Power #1 | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the front door window sensor power circuit for a short to battery or open circuit |
C1B1511 | Sensor Power #2 | Short circuit to ground | Refer to electrical circuit diagrams and check rear door window sensor power circuit for short to ground |
C1B1515 | Sensor Power #2 | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the rear door window sensor power circuit for a short to battery or open circuit |
U001000 | Medium speed CAN bus | Medium speed CAN bus | Perform the pinpoint test associated with this DTC using the manufacturer's approved diagnostic system. |
U014000 | Loss of communication with CJB | Registered when there is no message from CJB about registering with CAN | Perform the pinpoint test associated with this DTC using the manufacturer's approved diagnostic system. |
U020800 | Lost Communication with Driver Seat Module (DSM) | No message | Perform the pinpoint test associated with this DTC using the manufacturer's approved diagnostic system. |
U030000 | Internal control module software incompatibility | Received an invalid configuration message | Configure the CJB using the manufacturer's approved diagnostic system. Clear the DTCs and recheck. If the DTC is still logged, the driver/passenger door module is suspect (DDM/PDM); refer to the new module installation note at the top of the DTC Index. |
U200224 | Switch | Signal hang at high voltage | Clear the DTC and recheck. If the DTC persists, install a new front passenger door window switch. |
U200424 | Additional switch box | Signal hang at high voltage | Perform pinpoint tests related to this DTC using the manufacturer's approved diagnostic system |
U201011 | switch backlight | Short circuit of the electrical circuit to ground | Perform CAN network checks using the manufacturer approved diagnostic system |
U201012 | switch backlight | Short circuit of the electrical circuit to + battery | Perform CAN network checks using the manufacturer approved diagnostic system |
U201208 | Parameter (s) vehicle configuration | Bus signal/message failures | Turn the ignition off and on and retest. If the DTC persists, configure the RJB using the manufacturer's approved diagnostic system |
U201324 | Switch block | Signal hang at high voltage | Perform the pinpoint tests associated with this DTC using the manufacturer's approved diagnostic system. Clear the DTC and recheck. If the DTC persists, install a new driver's door switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
U201444 | Control module hardware | Data memory failure | Install a new driver/passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
U210000 | Primary configuration not configured | Lack of variant information | Configure Driver/Passenger Door Module Configuration (DDM/PDM), using the diagnostic system approved by the manufacturer. |
U300049 | control module | Internal electronic fault | Install a new driver/passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
U300255 | Vehicle identification number (VIN) | Configuration not configured | Configure the appropriate module as new using the manufacturer's approved diagnostic system and retest. If the DTC persists, install a new module, refer to the new module installation note at the top of the DTC Index. |
U300281 | Vehicle identification number (VIN) | Vehicle/item mismatch. Invalid VIN data transmitted; the module was previously installed on another vehicle | Install the original module, check for DTCs and refer to the relevant DTC Index. |
U300362 | supply voltage | Supply voltage mismatch of 2V or less between DDM/PDM and CJB | Perform the pinpoint test associated with this DTC using the manufacturer's approved diagnostic system. |
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