Audio amplifier module
NOTE: If a module or component failure is suspected and the vehicle remains under manufacturer's warranty, refer to the Warranty Guide (Section B1.2) or determine if there is a previously approved special program in effect before replacing the component.
NOTE: Generic scan tools may not be able to read the codes listed or may only be able to read 5-digit codes. Match the 5 digits from the scan tool with the first 5 digits of the listed 7-digit code to identify the fault (the last 2 digits provide additional information readable by the manufacturer-approved diagnostic system).
NOTE: When performing voltage or resistance tests, always use a digital multimeter (DMM) with three decimal places of accuracy and a valid calibration certificate. When testing resistance, be sure to include the resistance of the DMM leads.
NOTE: Before starting diagnostic programs using fault location tests, check and correct basic faults.
NOTE: Inspect the connectors for signs of water ingress and their pins for damage and/or corrosion.
NOTE: If DTCs are set and the fault is not present after performing the troubleshooting tests, an intermittent problem may be the cause. Be sure to check for loose connections and corroded terminals.
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Description and operation
For a detailed description of the audio amplifier system, see the relevant section "Description and operation" of the workshop manual. For additional information, refer to the chapter: Audio system (415-01 Infotainment system, Description and operation).
| DTC | Description | Possible reason | Action |
| B1A01-11 | Speaker #1 | Front Left Tweeter Circuit Short to Ground | Using the electrical diagrams, check the front left tweeter speaker circuit for a short to ground |
| B1A01-12 | Speaker #1 | Electrical circuit of the front left high-frequency speaker: short circuit to the power supply circuit | Using the electrical diagrams, check the front left tweeter speaker circuit for a short to power |
| B1A01-13 | Speaker #1 | Front Left Tweeter Circuit: Open Circuit | Using the electrical diagrams, check the front left tweeter circuit for an open |
| B1A01-1A | Speaker #1 | Electrical circuit of the front left high-frequency speaker: resistance below the threshold value | Using the electrical diagrams, check the front left tweeter circuit for extraneous load from other speaker circuits |
| B1A01-49 | Speaker #1 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A02-11 | Speaker #2 | Front Right Tweeter Circuit Short to Ground | Using the electrical circuit diagrams, check the front right tweeter speaker circuit for a short to ground |
| B1A02-12 | Speaker #2 | Electrical circuit of the front right high-frequency speaker: short circuit to the power supply circuit | Using the electrical diagrams, check the front right tweeter speaker circuit for a short to power |
| B1A02-13 | Speaker #2 | Front Right Tweeter Circuit: Open Circuit | Using the electrical diagrams, check the front right tweeter circuit for an open |
| B1A02-1A | Speaker #2 | Electrical circuit of the front right high-frequency speaker: resistance below the threshold value | Using the electrical diagrams, check the front right tweeter circuit for extraneous load from other speaker circuits |
| B1A02-49 | Speaker #2 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A03-11 | Speaker #3 | Front Left Woofer Circuit Short to Ground | Using the electrical diagrams, check the front left subwoofer circuit for a short to ground |
| B1A03-12 | Speaker #3 | Electrical circuit of the front left woofer: short circuit to the power supply circuit | Using the electrical diagrams, check the front left subwoofer circuit for a short to power |
| B1A03-13 | Speaker #3 | Front Left Woofer Circuit: Open Circuit | Using the electrical diagrams, check the front left subwoofer circuit for an open |
| B1A03-1A | Speaker #3 | Front left subwoofer circuit: resistance below threshold | Using the electrical diagrams, check the front left subwoofer circuit for extraneous load from other speaker circuits |
| B1A03-49 | Speaker #3 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A04-11 | Speaker #4 | Front Right Subwoofer Circuit Short to Ground | Using the electrical circuit diagrams, check the front right subwoofer circuit for a short to ground |
| B1A04-12 | Speaker #4 | Electrical circuit of the front right woofer: short circuit to the power supply circuit | Using the electrical diagrams, check the front right subwoofer circuit for a short to power |
| B1A04-13 | Speaker #4 | Front Right Woofer Circuit: Open Circuit | Using the electrical diagrams, check the front right subwoofer circuit for an open |
| B1A04-1A | Speaker #4 | Electrical circuit of the front right woofer: resistance below the threshold value | Using the electrical diagrams, check the front right subwoofer circuit for extraneous load from other speaker circuits |
| B1A04-49 | Speaker #4 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A05-11 | Speaker #5 | Rear Left Speaker Circuit Short to Ground | Using the electrical diagrams, check the rear left speaker circuit for a short to ground |
| B1A05-12 | Speaker #5 | Rear left speaker circuit: short to power | Using the electrical diagrams, check the rear left speaker circuit for a short to power |
| B1A05-13 | Speaker #5 | Rear Left Speaker Circuit: Open Circuit | Using the electrical diagrams, check the rear left speaker circuit for an open |
| B1A05-1A | Speaker #5 | Rear left speaker circuit: resistance below threshold | Using the electrical diagrams, check the rear left speaker circuit for extraneous load from other speaker circuits |
| B1A05-49 | Speaker #5 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A06-11 | Speaker #6 | Rear Right Speaker Circuit Short to Ground | Using the electrical diagrams, check the rear right speaker circuit for a short to ground |
| B1A06-12 | Speaker #6 | Rear Right Speaker Circuit Short to Power | Using the electrical diagrams, check the rear right speaker circuit for a short to power |
| B1A06-13 | Speaker #6 | Rear Right Speaker Circuit: Open Circuit | Using the electrical diagrams, check the rear right speaker circuit for an open circuit |
| B1A06-1A | Speaker #6 | Rear right speaker circuit: resistance below threshold | Using the electrical diagrams, check the rear right speaker circuit for extraneous load from other speaker circuits |
| B1A06-49 | Speaker #6 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A07-11 | Speaker #7 | Rear Left Surround Speaker Circuit Short to Ground | Using the electrical diagrams, check the rear left surround speaker circuit for a short to ground |
| B1A07-12 | Speaker #7 | Surround Rear Left Speaker Circuit Short to Power | Using the electrical diagrams, check the rear left surround speaker circuit for a short to power |
| B1A07-13 | Speaker #7 | Rear Left Surround Speaker Circuit: Open Circuit | Using the electrical diagrams, check the rear left surround speaker circuit for an open |
| B1A07-1A | Speaker #7 | Surround Rear Left Speaker Circuit: Resistance Below Threshold | Using the electrical diagrams, check the rear left surround speaker circuit for any extraneous load from other speaker circuits |
| B1A07-49 | Speaker #7 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A08-11 | Speaker #8 | Rear Right Surround Speaker Circuit Short to Ground | Using the electrical diagrams, check the rear right surround speaker circuit for a short to ground |
| B1A08-12 | Speaker #8 | Rear Right Surround Speaker Circuit Short to Power | Using the electrical diagrams, check the rear right surround speaker circuit for a short to power |
| B1A08-13 | Speaker #8 | Rear Right Surround Speaker Circuit: Open Circuit | Using the electrical diagrams, check the rear right surround speaker circuit for an open |
| B1A08-1A | Speaker #8 | Rear Right Surround Speaker Circuit: Resistance Below Threshold | Using the electrical diagrams, check the rear right surround speaker circuit for any extraneous load from other speaker circuits |
| B1A08-49 | Speaker #8 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A09-11 | Speaker #9 | Center Speaker Circuit: Short to Ground | Using the electrical diagrams, check the center speaker circuit for a short to ground |
| B1A09-12 | Speaker #9 | Center speaker circuit: short circuit to power supply | Using the electrical diagrams, check the center speaker circuit for a short to power |
| B1A09-13 | Speaker #9 | Center Speaker Circuit: Open Circuit | Using the electrical diagrams, check the center speaker circuit for an open circuit |
| B1A09-1A | Speaker #9 | Center speaker circuit: resistance below threshold | Using the electrical diagrams, check the center speaker circuit for extraneous load from other speaker circuits |
| B1A09-49 | Speaker #9 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A10-11 | Speaker #10 | Left subwoofer circuit short to ground | Using the electrical diagrams, check the left subwoofer speaker circuit for a short to ground |
| B1A10-12 | Speaker #10 | Left subwoofer electrical circuit: short circuit to power supply | Using the electrical diagrams, check the left subwoofer speaker circuit for a short to power |
| B1A10-13 | Speaker #10 | Left Subwoofer Electrical Circuit: Open Circuit | Using the electrical diagrams, check the left subwoofer speaker circuit for an open circuit |
| B1A10-1A | Speaker #10 | Left subwoofer circuit: resistance below threshold | Using the electrical diagrams, check the left subwoofer speaker circuit for any extraneous load from other speaker circuits |
| B1A10-49 | Speaker #10 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1A11-11 | Speaker #11 | Right subwoofer circuit: short to ground | Using the electrical diagrams, check the right subwoofer speaker circuit for a short to ground |
| B1A11-12 | Speaker #11 | Right subwoofer electrical circuit: short circuit to power supply | Using the electrical diagrams, check the right subwoofer speaker circuit for a short to power |
| B1A11-13 | Speaker #11 | Right Subwoofer Electrical Circuit: Open Circuit | Using the electrical diagrams, check the right subwoofer speaker circuit for an open circuit |
| B1A11-1A | Speaker #11 | Right subwoofer circuit: resistance below threshold | Using the electrical diagrams, check the right subwoofer speaker circuit for extraneous load from other speaker circuits |
| B1A11-49 | Speaker #11 | Internal failure of electronic equipment | Install a new module, see the new module/component installation note at the beginning of the DTC index |
| B1D84-11 | Headphone Panel 1 | Left or right headphone panel signal circuit 1: short to ground | Using the electrical diagrams, check the left or right signal circuit of the headphone panel 1 for a short to ground |
| B1D84-13 | Headphone Panel 1 | Left or right signal circuit of headphone panel 1: open circuit | Using the electrical diagrams, check the left or right signal circuit of the headphone panel 1 for an open circuit |
| B1D84-23 | Headphone Panel 1 | Headphone Panel Control Line Circuit 1: Signal Stuck at Low Voltage | Using the electrical diagrams, check the control line of the headphone panel 1 for a short to ground. Check if the switch/button is sticking |
| B1D85-11 | Headphone Panel 2 | Left or right headphone panel 2 signal circuit: short to ground | Using the electrical diagrams, check the left or right signal circuit of the headphone panel 2 for a short to ground |
| B1D85-13 | Headphone Panel 2 | Left or right signal circuit of headphone panel 2: open circuit | Using the electrical diagrams, check the left or right signal circuit of the headphone panel 2 for an open circuit |
| B1D85-23 | Headphone Panel 2 | Headphone Panel Control Line Circuit 2: Signal Stuck at Low Voltage | Using the electrical diagrams, check the control line of the headphone panel 2 for a short to ground. Check if the switch/button is sticking |
| B1D86-11 | Headphone Panel 3 | Left or right headphone panel signal circuit 3: short to ground | This vehicle has only two headphone panels. If this DTC is logged, check/correct the vehicle configuration file to specify only two panels using the manufacturer approved diagnostic system |
| B1D86-13 | Headphone Panel 3 | Left or right signal circuit of headphone panel 3: open circuit | This vehicle has only two headphone panels. If this DTC is logged, check/correct the vehicle configuration file to specify only two panels using the manufacturer approved diagnostic system |
| B1D86-23 | Headphone Panel 3 | Headphone Panel Control Line Circuit 3: Signal Stuck at Low Voltage | This vehicle has only two headphone panels. If this DTC is logged, check/correct the vehicle configuration file to specify only two panels using the manufacturer approved diagnostic system |
| B1D87-11 | Headphone Panel 4 | Left or right headphone panel signal circuit 4: short to ground | This vehicle has only two headphone panels. If this DTC is logged, check/correct the vehicle configuration file to specify only two panels using the manufacturer approved diagnostic system |
| B1D87-13 | Headphone Panel 4 | Left or right signal circuit of headphone panel 4: open circuit | This vehicle has only two headphone panels. If this DTC is logged, check/correct the vehicle configuration file to specify only two panels using the manufacturer approved diagnostic system |
| B1D87-23 | Headphone Panel 4 | Headphone Panel Control Line Circuit 4: Signal Stuck at Low Voltage | This vehicle has only two headphone panels. If this DTC is logged, check/correct the vehicle configuration file to specify only two panels using the manufacturer approved diagnostic system |
| U3000-05 | Control unit: system programming errors | Software incompatibility: The local configuration file version is different from the expected one | Reconfigure the audio amplifier as an existing control unit using the manufacturer's recommended diagnostic system |
| U3000-42 | Control unit: general memory failure | General memory failure | Reset the audio amplifier module to the existing control module using the manufacturer approved diagnostic system. Clear the DTC, cycle the ignition switch, then read the DTCs. If the DTC returns, the audio amplifier module may be faulty - install a new module. See the note on installing a new module/component at the beginning of the DTC index |
| U3000-44 | Control unit: data memory error | Data memory failure | Reset the audio amplifier module to the existing control module using the manufacturer approved diagnostic system. Clear the DTC, cycle the ignition switch, then read the DTCs. If the DTC returns, the audio amplifier module may be faulty - install a new module. See the note on installing a new module/component at the beginning of the DTC index |
| U3000-55 | Control unit | Incorrect vehicle configuration data received | Check/update the vehicle configuration file using a manufacturer approved diagnostic system |
| U3000-87 | Control unit | Missing message | Check the central junction box for DTCs and refer to the DTC index. For additional information, refer to the chapter: Communication Network (418-00 Module Communication Network, Diagnosis and Testing). Check the infotainment module for DTCs for the vehicle configuration file and the MOST network and refer to the appropriate DTC index. Perform MOST/CAN network tests using the manufacturer approved diagnostic system |
| U3003-16 | Battery voltage | Circuit voltage below limit | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| U3003-17 | Battery voltage | Circuit voltage is above limit | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
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