Inspection and verification
WARNING: Diagnostics using the substitution method from a donor vehicle is PROHIBITED. Substitution of control units does not guarantee confirmation of the fault and, in addition, may cause additional faults in the vehicle being tested and/or in the vehicle from which the units are removed.
1. Perform a visual inspection for obvious mechanical or electrical damage.
| Mechanical part | Electrical part |
2. If a clear cause for the problem observed or described by the customer is identified, correct it (if possible) before moving on to further actions.
3. If the cause is not visually obvious, check for DTCs and refer to the DTC Index.
DTC Index
NOTE: If a control module/transmission failure is suspected and the vehicle remains under manufacturer's warranty, refer to the warranty manual (section B1.2) or determine if there is any prior repair approval program in effect before installing a new control module/transmission.
NOTE: Generic scan tools cannot read the codes listed or can only read 5-digit codes. Match the five digits from the scan tool with the first five digits of the listed 7-digit code to identify the fault (the last 2 digits provide additional information readable by the manufacturer-approved diagnostic system).
NOTE: When performing voltage or resistance tests, always use a digital multimeter (DMM) with three decimal places of accuracy and a valid calibration certificate. When testing resistance, be sure to include the resistance of the DMM leads.
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NOTE: Before starting diagnostic programs using fault location tests, check and correct basic faults.
NOTE: Inspect the connectors for signs of water ingress and their pins for damage and/or corrosion.
NOTE: If DTCs are set and the fault is not present after performing the troubleshooting tests, an intermittent problem may be the cause. Be sure to check for loose connections and corroded terminals.
Description and operation
For a detailed description of the Terrain Response system, please refer to the relevant section "Description and Operation" in the workshop manual. For additional information, please refer to the chapter: Optimising the vehicle's suspension and handling characteristics (204-06 Optimising the vehicle's suspension and handling characteristics, Description and Operation).
| DTC | Description | Possible reason | Action |
| C1A00-46 | Control unit calibration/parameter memory failure | Correct the cause of this DTS code before troubleshooting other faults. Record all stored DTCs and clear them. With the ignition on, select a Terrain Response special program, turn the ignition off and back on, and verify that the selected special program still operates. If the selected Terrain Response special program is inactive and reverts to a generic program, verify that a diagnostic trouble code (DTC) is stored. Repeat the procedure again. If the DTC is still present, install a new Terrain Response rotary switch and control module. If this module is suspected, refer to the Warranty Policy and Procedures Manual. | |
| C1A01-96 | LED indicator circuit: internal component failure | NOTE: If the system has entered Safe Mode by default due to another fault, the indicator will not turn on. The fault does not cause the system to enter Safe Mode by default. Refer to the Description and Operation section of the Workshop Manual. Check the Terrain Response system, special program indicators. One or more indicators may not be working properly. With the engine running, rotate the Terrain Response switch through all five programs one by one and check that the corresponding special program indicators do not come on. Possible faulty rotary switch and Terrain Response control unit, check and install a new switch and Terrain Response control unit if necessary, see the note on installing a new module/component at the beginning of the DTC index. | |
| C1A02-94 | Rotary switch stuck in middle position: operation not as expected | NOTE: Driver may be faulty, do not replace Terrain Response rotary mode switch. Check to see if a foreign object is preventing the Terrain Response rotary switch from operating properly. Start the engine, turn the Terrain Response rotary switch until it locks, and wait 60 seconds. Stop the engine, clear the DTCs, and recheck | |
| U0073-88 | Control unit data bus "A" shutdown: bus shutdown | Refer to electrical circuit diagrams and check CAN circuit for open circuit, short circuit to ground, short circuit to power, repair/replace as necessary. Perform network integrity check using the manufacturer approved diagnostic system. Verify that the system functions normally and that the DTC is no longer set. | |
| U0100-87 | Lost Communication with ECM/PCM "A": No Message | Check for engine control module DTCs using the manufacturer approved diagnostic system and refer to the DTC Index for their meaning. Perform a network integrity check using the manufacturer approved diagnostic system. Reset the engine control module using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams to check the power and ground lines of the engine control module for an open circuit. Check for an open circuit in the engine control module, low voltage in the high speed CAN circuit. Check for an open circuit in the engine control module, high voltage in the high speed CAN circuit and repair as necessary. | |
| U0101-87 | Lost Communication with Transmission Control Module (TCM): No Message | Check for transmission control module DTCs using the manufacturer approved diagnostic system and refer to the DTC Index for their meaning. Perform a network integrity check using the manufacturer approved diagnostic system. Reset the transmission control module using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check the transmission control module power and ground lines for open circuits. Check for transmission control module open circuit, high speed CAN bus low voltage. Check for transmission control module open circuit, high speed CAN bus high voltage and repair as necessary. | |
| U0121-87 | Lost Communication with Anti-lock Brake System (ABS) Control Unit: No Message | Using the manufacturer's approved diagnostic system, check the anti-lock brake system control module for DTCs and refer to the applicable DTC index. Perform a network continuity test using the manufacturer approved diagnostic system. Reset the anti-lock brake system control module using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check the power and ground circuits of the anti-lock brake system control module for an open. Check the low voltage circuit of the anti-lock brake system control module high speed CAN for an open. Check the high voltage circuit of the anti-lock brake system control module high speed CAN for an open and repair as necessary. The anti-lock brake system control module is likely to be faulty. Check and install a new anti-lock brake system control module if necessary - see the new module/component installation note at the beginning of the DTC index. Verify that the system is functioning normally and that the DTC is no longer set. | |
| U0136-87 | Lost Communication with Rear Differential Control Module: No Message | Check for rear differential control module DTCs using the manufacturer approved diagnostic system and refer to the DTC Index for their meaning. Perform a network continuity test using the manufacturer approved diagnostic system. Reset the rear differential control module using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams to check the power and ground lines to the rear differential control module for an open circuit. Check the rear differential control module high speed CAN bus low voltage circuit for an open circuit. Check the rear differential control module high speed CAN bus high voltage circuit for an open circuit and repair as necessary. Possible rear differential control module malfunction. Check and install a new rear differential control module if necessary - see the new module/component installation note at the beginning of the DTC Index. Verify that the system is functioning normally and that the DTC is no longer logged. | |
| U0140-87 | No communication with the body control unit: no message | Check for body control module DTCs using the manufacturer approved diagnostic system and refer to the DTC Index for their meaning. Perform a network integrity check using the manufacturer approved diagnostic system. Reset the body control module using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams to check the power and ground lines of the body control module for an open circuit. Check for an open circuit in the body control module high speed CAN low circuit. Check for an open circuit in the body control module high speed CAN high circuit and repair as necessary. Body control module malfunction is suspected. Check and install a new body control module if necessary - refer to the new module/component installation note at the top of the DTC Index. Verify that the system functions normally and that the DTC is no longer stored. | |
| U0300-55 | Incompatibility of internal software of control units: not configured | Using the manufacturer's approved diagnostic system, check the CAN bus configuration in the Terrain Response control unit and software versions - update if necessary. If similar DTCs are present from other units, there may be a fault with the CAN bus or the CAN bus controller electronic control unit - check the CAN bus operation, e | |
| U0401-94 | Invalid data received from engine control unit/powertrain control unit (ECM/PCM): the work does not meet expectations | Check for engine control module DTCs using the manufacturer approved diagnostic system and refer to the DTC index for their meaning; correct the faults as necessary. Make sure the system is operating properly and the DTC does not re-set. | |
| U0402-94 | Incorrect data received from gearbox control unit: operation not as expected | Check for transmission control module DTCs using the manufacturer approved diagnostic system and refer to the DTC index for their meaning; correct the faults as necessary. Make sure the system is operating properly and the DTC does not re-set. | |
| U0415-94 | Invalid data received from the anti-lock brake system (ABS) control unit: operation not as expected | Using the manufacturer's recommended diagnostic system, check the anti-lock brake system control module for DTCs and refer to the appropriate DTC index. Repair as necessary. Verify that the system is functioning normally and that the DTC is no longer stored. The anti-lock brake system control module is likely to be faulty. Check and install a new anti-lock brake system control module if necessary - see the note on installing a new module/component at the beginning of the DTC index. | |
| U0437-94 | Invalid data received from rear differential control unit: operation not as expected | Check for DTCs for the rear differential control module using the manufacturer approved diagnostic system and refer to the DTC index for their meaning; repair as necessary. Verify that the system is functioning normally and that the DTC is no longer logged. Possibly a faulty rear differential unit. Check and install the rear differential unit if necessary - see the note on installing a new unit/component at the beginning of the DTC index. | |
| U2012-4A | Vehicle Configuration Parameter(s): Inappropriate Component Installed | Using the manufacturer approved diagnostic system, check the vehicle configuration file and correct if necessary. Check if the installed components match the vehicle configuration and correct if necessary. Verify that the system is functioning normally and that the DTC is no longer logged. |
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