Driver/Passenger Door Unit
NOTE: If a module or component failure is suspected and the vehicle remains under manufacturer's warranty, refer to the Warranty Guide (Section B1.2) or determine if there is a previously approved special program in effect before replacing the component.
NOTE: Generic scan tools may not be able to read the codes listed or may only be able to read 5-digit codes. Match the 5 digits from the scan tool with the first 5 digits of the listed 7-digit code to identify the fault (the last 2 digits provide additional information readable by the manufacturer-approved diagnostic system).
NOTE: When performing voltage or resistance tests, always use a digital multimeter (DMM) with three decimal places of accuracy and a valid calibration certificate. When testing resistance, be sure to include the resistance of the DMM leads.
NOTE: Before starting diagnostic programs using fault location tests, check and correct basic faults.
NOTE: Inspect the connectors for signs of water ingress and their pins for damage and/or corrosion.
NOTE: If DTCs are set and the fault is not present after performing the troubleshooting tests, an intermittent problem may be the cause. Be sure to check for loose connections and corroded terminals.
Description and operation
For a detailed description of the driver/passenger door system, refer to the appropriate Description and Operation section of the workshop manual. For additional information, refer to the chapter: Handles, Locks, Latches, and Entry Systems (501-14 Handles, Locks, Latches, and Entry Systems, Description and Operation).
| DTC | Description | Possible reason | Action |
| B108F-23 | Interior lock/unlock switch | Constant low signal level | Perform pinpoint tests for this DTC using the manufacturer approved diagnostic system |
| B10ED-11 | Electric double locking rear door on driver's side | Short circuit of electrical circuit to ground | Refer to electrical circuit diagrams and check the driver side rear door double locking motor control circuit for a short to ground |
| B10ED-15 | Electric double locking rear door on driver's side | Short circuit on power supply or open circuit | Refer to the electrical circuit diagrams and check the driver side rear door double locking motor control circuit for a short to power or an open circuit |
| B10EE-11 | Electric double locking rear door on passenger side | Short circuit of electrical circuit to ground | Refer to electrical circuit diagrams and check rear passenger side double locking motor control circuit for short to ground |
| B10EE-15 | Electric double locking rear door on passenger side | Short circuit on power supply or open circuit | Refer to the electrical circuit diagrams and check the rear passenger side double locking motor control circuit for a short to power or an open circuit |
| B110A-11 | Electric central locking of the rear door on the driver's side | Short circuit of electrical circuit to ground | Refer to electrical circuit diagrams and check rear driver side central locking motor control circuit for short to ground |
| B110A-15 | Electric central locking of the rear door on the driver's side | Short circuit on power supply or open circuit | Refer to the electrical circuit diagrams and check the rear driver side central locking motor control circuit for a short to power or an open circuit |
| B110B-11 | Electric central locking of the rear door on the passenger side | Short circuit of electrical circuit to ground | Refer to electrical circuit diagrams and check rear passenger side central locking motor control circuit for short to ground |
| B110B-15 | Electric central locking of the rear door on the passenger side | Short circuit on power supply or open circuit | Refer to the electrical circuit diagrams and check the rear passenger side central locking motor control circuit for a short to power or an open circuit |
| B117C-07 | Rear door window lift, lift | Mechanical failure | Check the rear window lift mechanism for mechanical faults |
| B117C-72 | Rear door window lift, lift | Drive jammed in open position | Reset the DTC codes and check again. If a diagnostic trouble code is returned, install a new rear door unit (see note on installing a new unit at the top of the Diagnostic Trouble Code Guide) |
| B117C-73 | Rear door window lift, lift | Drive jammed in closed position | Reset the DTC codes and check again. If a diagnostic trouble code is returned, install a new rear door unit (see note on installing a new unit at the top of the Diagnostic Trouble Code Guide) |
| B117C-92 | Rear door window lift, lift | Doesn't work or works incorrectly | Refer to the electrical circuit diagrams and check the power and ground lines of the rear door module |
| B117D-72 | Rear door window lifter, lowering | Drive jammed in open position | Reset the DTC codes and check again. If a diagnostic trouble code is returned, install a new rear door unit (see note on installing a new unit at the top of the Diagnostic Trouble Code Guide) |
| B117D-73 | Rear door window lifter, lowering | Drive jammed in closed position | Reset the DTC codes and check again. If a diagnostic trouble code is returned, install a new rear door unit (see note on installing a new unit at the top of the Diagnostic Trouble Code Guide) |
| B117E-07 | Front door window lift, lift | Mechanical failure | Check the front door window lift mechanism for mechanical faults |
| B117E-72 | Front door window lift, lift | Drive jammed in open position | Clear the DTCs and retest. If the DTC returns, install a new driver door module/passenger door module, see the note regarding installing a new module at the top of the DTC Reference Guide |
| B117E-73 | Front door window lift, lift | Drive jammed in closed position | Clear the DTCs and retest. If the DTC returns, install a new driver door module/passenger door module, see the note regarding installing a new module at the top of the DTC Reference Guide |
| B117F-72 | Front door window lift, lowering | Drive jammed in open position | Clear the DTCs and retest. If the DTC returns, install a new driver door module/passenger door module, see the note regarding installing a new module at the top of the DTC Reference Guide |
| B117F-73 | Front door window lift, lowering | Drive jammed in closed position | Clear the DTCs and retest. If the DTC returns, install a new driver door module/passenger door module, see the note regarding installing a new module at the top of the DTC Reference Guide |
| B11D1-83 | LIN bus "C" chain | Incorrect calculated checksum value for signal | Refer to the electrical circuit diagrams and check the LIN circuit between the driver door switch module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module, see the new module/component installation note at the beginning of the DTC index. |
| B11D1-86 | LIN bus "C" chain | Invalid signal | Refer to the electrical circuit diagrams and check the LIN circuit between the driver door switch module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module, see the new module/component installation note at the beginning of the DTC index. |
| B11D1-87 | LIN bus "C" chain | Missing message | Refer to the electrical circuit diagrams and check the LIN circuit between the driver door switch module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module, see the new module/component installation note at the beginning of the DTC index. |
| B11F6-11 | Driver side mirror folding motor | Short circuit to ground | Refer to the electrical circuit diagrams and check the driver's mirror fold motor control circuit for a short to ground |
| B11F6-15 | Driver side mirror folding motor | Short circuit in power supply or open circuit | Refer to the electrical circuit diagrams and check the driver's mirror fold motor control circuit for a short to power or an open circuit |
| B11F7-11 | Passenger side mirror folding motor | Short circuit to ground | Refer to the electrical circuit diagrams and check the passenger door mirror fold motor control circuit for a short to ground |
| B11F7-15 | Passenger side mirror folding motor | Short circuit in power supply or open circuit | Refer to the electrical circuit diagrams and check the passenger mirror fold motor control circuit for a short to power or an open circuit |
| B1A98-83 | Chain 1 LIN bus | Incorrect calculated checksum value for signal | Using the manufacturer approved diagnostic system, perform the fault isolation test for this DTC. Refer to the electrical circuit diagrams and check the LIN circuit between the driver side rear door module and the driver door module for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module, refer to the new module/component installation note at the beginning of the DTC index. |
| B1A98-86 | Chain 1 LIN bus | Invalid signal | Refer to the electrical circuit diagrams and check the LIN circuit between the driver side rear door module and the driver door module for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module, see the new module/component installation note at the beginning of the DTC index. |
| B1A98-87 | Chain 1 LIN bus | Missing message | Refer to the electrical circuit diagrams and check the LIN circuit between the driver side rear door module and the driver door module for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module, see the new module/component installation note at the beginning of the DTC index. |
| B1C39-29 | Lock switch | Invalid signal | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system. |
| C1B15-11 | Sensor 2 power supply | Short circuit to ground | Refer to the electrical circuit diagrams and check the rear window sensor power circuit for a short to ground |
| C1B15-15 | Sensor 2 power supply | Short circuit to battery or open circuit | Refer to the electrical circuit diagrams and check the rear window sensor power circuit for a short to power or an open circuit |
| U2004-24 | Additional switch block | Constantly high signal level | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system. |
| B109C-15 | Front general lighting lamp | Short circuit to battery or open circuit | Using the electrical diagrams, check the front general light circuit for a short to power and an open. |
| B109D-11 | Front general lighting lamp | Short circuit to ground | Using the electrical diagrams, check the front general light circuit for a short to ground. |
| B10EB-11 | Electric double locking driver's door | Short circuit to ground | Using the electrical diagrams, check the driver's door double locking actuator circuit for a short to ground. |
| B10EB-15 | Electric double locking driver's door | Short circuit to battery or open circuit | Using the electrical diagrams, check the driver's door double locking motor circuit for a short to power or an open circuit. |
| B10EC-11 | Electric double locking of the passenger door | Short circuit to ground | Using the electrical diagrams, check the passenger door double locking actuator circuit for a short to ground. |
| B10EC-15 | Electric double locking of the passenger door | Short circuit to battery or open circuit | Using the electrical diagrams, check the passenger door double locking actuator circuit for a short to power and an open. |
| B1108-11 | Electric central locking of the driver's door | Short circuit to ground | Using the electrical diagrams, check the driver's door central locking actuator circuit for a short to ground. |
| B1108-15 | Electric central locking of the driver's door | Short circuit to battery or open circuit | Using the electrical diagrams, check the driver's door central locking actuator circuit for a short circuit to power and an open circuit. |
| B1109-11 | Electric central locking of the passenger door | Short circuit to ground | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| B1109-15 | Electric central locking of the passenger door | Short circuit to battery or open circuit | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| B1163-11 | Left Mirror Heater Output Circuit Short to Ground | Short circuit to ground | Using the electrical diagrams, check the left mirror heater output circuit for a short to ground. |
| B1163-15 | Left Mirror Heater Output Circuit: Short to Power | Short circuit to battery or open circuit | Using the electrical diagrams, check the left mirror heater output circuit for a short to power and an open. |
| B1164-11 | Right Mirror Heater Output Circuit Short to Ground | Short circuit to ground | Using the electrical diagrams, check the right mirror heater output circuit for a short to ground. |
| B1164-15 | Right Mirror Heater Output Circuit: Short to Power | Short circuit to battery or open circuit | Using the electrical diagrams, check the right mirror heater output circuit for a short to power and an open. |
| B1165-11 | Front Left Exit Light Output Circuit: Short to Ground | Short circuit to ground | Using the electrical diagrams, check the front left exit light output circuit for a short to ground. |
| B1165-15 | Front Left Exit Light Output Circuit: Open Load or Short to Power | Short circuit to battery or open circuit | Using the electrical diagrams, check the front left exit light output circuit for a short to power and an open. |
| B1166-11 | Front Right Exit Light Output Circuit: Short to Ground | Short circuit to ground | Using the electrical diagrams, check the front right exit light output circuit for a short to ground. |
| B1166-15 | Front Right Exit Light Output Circuit: Open Load or Short to Battery | Short circuit to battery or open circuit | Using the electrical diagrams, check the front right exit light output circuit for a short to power and an open. |
| B117E-72 | Front door window lift, lift | Drive jammed in open position | Install the new driver/front passenger door module (DDM/PDM), see the note on installing a new module at the beginning of the DTC index |
| B117E-73 | Front door window lift, lift | Drive jammed in closed position | Install the new driver/front passenger door module (DDM/PDM), see the note on installing a new module at the beginning of the DTC index |
| B117F-72 | Front door window lift, lowering | Drive jammed in open position | Install the new driver/front passenger door module (DDM/PDM), see the note on installing a new module at the beginning of the DTC index |
| B117F-73 | Front door window lift, lowering | Drive jammed in closed position | Install the new driver/front passenger door module (DDM/PDM), see the note on installing a new module at the beginning of the DTC index |
| B1189-29 | Front door glass position sensor | Invalid signal | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| B118A-29 | Rear door glass position sensor | Invalid signal | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| B1A94-11 | Driver's side mirror | Short circuit to ground | Using the electrical diagrams, check the driver's door mirror folding motor circuit for a short to ground. |
| B1A94-15 | Driver's side mirror | Short circuit to battery or open circuit | Using the electrical diagrams, check the driver's door mirror folding motor output circuit for a short to power and an open. |
| B1A95-11 | Passenger side mirror | Short circuit to ground | Using the electrical diagrams, check the passenger door mirror folding motor circuit for a short to ground. |
| B1A95-15 | Passenger side mirror | Short circuit to battery or open circuit | Using the electrical diagrams, check the passenger door mirror folding motor output circuit for a short to power and an open. |
| B1A98-83 | Chain 1 LIN bus | Incorrect calculated checksum value for signal | Refer to the electrical circuit diagrams and check the LIN circuit between the driver door switch module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module, see the new module/component installation note at the beginning of the DTC index. |
| B1A98-86 | Chain 1 LIN bus | Invalid signal | Refer to the electrical circuit diagrams and check the LIN circuit between the driver door switch module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module, see the new module/component installation note at the beginning of the DTC index. |
| B1A98-87 | Chain 1 LIN bus | Missing message | Refer to the electrical circuit diagrams and check the LIN circuit between the driver door switch module and the driver door module (DDM) for a short/open, clear the DTC and retest. If the DTC remains, install a new switch module, see the new module/component installation note at the beginning of the DTC index. |
| B1C09-11 | Electric drive circuit for adjusting the position of the mirror on the driver's door in the horizontal plane | Short circuit to ground | Using the electrical diagrams, check the driver's door mirror left/right turn motor circuit for a short to ground. |
| B1C09-15 | Electric drive circuit for adjusting the position of the mirror on the driver's door in the horizontal plane | Short circuit to battery or open circuit | Using the electrical diagrams, check the driver's door mirror left/right turn motor circuit for a short to power and an open. |
| B1C10-11 | Electric drive circuit for adjusting the position of the mirror on the driver's door in the vertical plane | Short circuit to ground | Using the electrical diagrams, check the driver's door mirror up/down motor circuit for a short to ground. |
| B1C10-15 | Electric drive circuit for adjusting the position of the mirror on the driver's door in the vertical plane | Short circuit to battery or open circuit | Using the electrical diagrams, check the passenger door mirror up/down motor circuit for a short to power and an open. |
| B1C11-11 | Electric drive circuit for adjusting the position of the mirror on the passenger door in the horizontal plane | Short circuit to ground | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| B1C11-15 | Electric drive circuit for adjusting the position of the mirror on the passenger door in the horizontal plane | Short circuit to battery or open circuit | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| B1C12-11 | Electric drive circuit for adjusting the position of the mirror on the passenger door in the vertical plane | Short circuit to ground | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| B1C12-15 | Electric drive circuit for adjusting the position of the mirror on the passenger door in the vertical plane | Short circuit to battery or open circuit | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| B1C13-11 | Feedback circuit of the electric drive for adjusting the position of the driver's mirror in the vertical plane | Short circuit to ground | Using the electrical diagrams, check the driver's door mirror up/down motor circuit for a short to ground. |
| B1C13-15 | Feedback circuit of the electric drive for adjusting the position of the driver's mirror in the vertical plane | Short circuit to battery or open circuit | Using the electrical diagrams, check the driver's door mirror up/down motor feedback circuit for a short to power and an open. |
| B1C14-11 | Feedback circuit of the electric drive for adjusting the position of the driver's mirror in the horizontal plane | Short circuit to ground | Using the electrical diagrams, check the driver's door mirror left/right turn motor feedback circuit for a short to ground. |
| B1C14-15 | Feedback circuit of the electric drive for adjusting the position of the driver's mirror in the horizontal plane | Short circuit to battery or open circuit | Using the electrical diagrams, check the driver's door mirror left/right turn motor feedback circuit for a short to power and an open. |
| B1C15-11 | Feedback circuit of the electric drive for adjusting the position of the passenger mirror in the vertical plane | Short circuit to ground | Using the electrical circuit diagrams, check the front passenger side mirror up/down motor feedback circuit for a short to ground. |
| B1C15-15 | Feedback circuit of the electric drive for adjusting the position of the passenger mirror in the vertical plane | Short circuit to battery or open circuit | Using the electrical circuit diagrams, check the front passenger side mirror up/down motor feedback circuit for a short to power or an open. |
| B1C16-11 | Feedback circuit of the electric drive for adjusting the position of the passenger mirror in the horizontal plane | Short circuit to ground | Using the electrical circuit diagrams, check the front passenger side mirror left/right turn motor feedback circuit for a short to ground. |
| B1C16-15 | Feedback circuit of the electric drive for adjusting the position of the passenger mirror in the horizontal plane | Short circuit to battery or open circuit | Using the electrical diagrams, check the front passenger side mirror left/right turn motor feedback circuit for a short to power or an open. |
| C1B14-11 | Sensor power supply 1 | Short circuit to ground | Using the electrical diagrams, check the window sensor power circuit for a short to ground. |
| C1B14-15 | Sensor power supply 1 | Short circuit to battery or open circuit | Using the electrical diagrams, check the window sensor power circuit for a short to power or an open. |
| U0010-00 | Medium speed CAN communication bus | Medium speed CAN communication bus | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| U0140-00 | Lost connection with central distribution box | Logged when there is no CAN message from the central junction box | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| U0208-00 | No communication with driver seat module (DSM) | Missing message | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
| U0300-00 | Internal control unit software incompatibility | Invalid configuration message received | Configure the central junction box using the manufacturer approved diagnostic system. Clear the DTCs and retest. If the DTC is still logged, the driver/front passenger door module may be faulty (DDM/PDM); refer to the new module installation note at the top of the DTC Index. |
| U2002-24 | Switch | Constantly high signal level | Clear the DTCs and retest. If the DTC remains, install a new front passenger window switch. |
| U2010-11 | Switch illumination | Short circuit of electrical circuit to ground | Perform CAN network tests using the manufacturer approved diagnostic system. |
| U2010-12 | Switch illumination | Short circuit on power supply | Perform CAN network tests using the manufacturer approved diagnostic system. |
| U2012-08 | Vehicle configuration parameters | Bus signal/message failures | Turn ignition switch off and back on and retest. If DTC remains, reset RJB using manufacturer approved diagnostic system |
| U2013-24 | Switch block | Constantly high signal level | Clear the DTCs and retest. If the DTC remains, install a new driver's door window switch assembly, see the new assembly/component installation note at the beginning of the DTC index. |
| U2014-44 | Hardware of the control unit | Data memory failure | Install the new driver/front passenger door module (DDM/PDM), see the note on installing a new module at the beginning of the DTC index |
| U2100-00 | Primary configuration is not configured | No subtype information available | Configure the driver/front passenger door module (DDM/PDM), using a diagnostic system approved by the manufacturer. |
| U3000-49 | Control unit | Internal failure of electronic equipment | Install the new driver/front passenger door module (DDM/PDM), see the note on installing a new module at the beginning of the DTC index |
| U3002-55 | Vehicle Identification Number (VIN) | Not configured | Configure the appropriate module as new using the manufacturer approved diagnostic system and retest. If the DTC remains, install a new module, refer to the new module installation note at the top of the DTC index. |
| U3002-81 | Vehicle Identification Number (VIN) | Vehicle/Component Mismatch Invalid VIN data transmitted; the module was previously installed on another vehicle | Install the original module, check for DTCs and refer to the corresponding DTC index code. |
| U3003-62 | Battery voltage | Power supply voltage mismatch of 2 V or less between driver door module/passenger door module and central junction box | Perform the troubleshooting tests associated with this DTC using the manufacturer approved diagnostic system |
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