Pinpoint tests of a cell phone (Discovery 3)

Contents: Detailed check G830888p1: Phone does…⇩ G830888p2 Detailed Check: Bluetooth…⇩ Detailed check G830888p3: Phonebook…⇩ Detailed check G830888p4: Problems…⇩

Detailed check G830888p1: Phone does not work when in the holder

G830888t1: Phone specification

1. Check your phone model and software version

Is the phone and software version on the list approved by Land Rover? (present on GTR)?

Да - Go to detailed check G830888t2.
No - If necessary, update your phone and/or phone software.

G830888t2: Substituting a working phone

1. Connect a known good phone to the holder and check the operation.

The system works with an old phone (for example, 6230), but does not work with the new phone (for example, 6230i)?

Да - Upload the latest software to the phone control module using an approved diagnostic system to connect all phones.
No - Go to detailed check G830888t3.

G830888t3: Substituting a serviceable holder

1. Connect a known good holder to the vehicle.

Does the phone work with a known good holder?

Да - Replace the holder.
No - Go to detailed check G830888t4.

G830888t4: Phone Charging

1. Insert the phone into the holder.

The phone starts registering battery charging (if it was not fully charged)?

Да - Go to detailed check G830888t5.
No - Check the connectors and wiring of the holder. Refer to the electrical equipment manual.

G830888t5: Phone message

1. Check your phone for informational messages.

The phone shows the message 'ENHANCEMENT NOT SUPPORTED' (CAPABILITY EXTENSION IS NOT SUPPORTED) after installation in the holder?

Да - The phone is not compatible. Replace the phone.
No - Go to detailed check G830888t6.

G830888t6: Bluetooth Link

1. Without removing the phone from the holder, check the Bluetooth operation.

Does the phone work via Bluetooth?

Да - Go to detailed check G830888t7.
No - Replace the phone.

G830888t7: Control Module Tests

1. Check the phone's control module for signs of water penetration.

The phone's control module shows signs of water penetration (for example, traces of corrosion on the terminals)?

Да - Repair/replace as necessary and retest.
No - Go to detailed check G830888t8.

G830888t8: Wiring Harness Tests

1. Check the telephone system electrical circuits for damage. Refer to the electrical equipment manual.

Is there any damage to the phone's electrical circuit?

Да - Repair/replace as necessary and retest.
No - For further assistance, contact your Land Rover Dealer Technical Service (DTS) or the Warranty Pre-Approval Helpline (WPAP).

G830888p2 Detailed Check: Bluetooth Problems

G830888t9: Phone specification

1. Check your phone model and software version

Is the phone and software version on the list approved by Land Rover? (present on GTR)?

Да - Go to detailed check G830888t10.
No - If necessary, update your phone and/or phone software.

G830888t10: Connecting the phone

1. Check if the phone has been connected to the car.

Does the phone have an electrical connection to the car?

Да - Go to detailed check G830888t11.
No - Connect your phone to the vehicle according to the instructions in the owner's manual.

G830888t11: Bluetooth functionality

1. Connect your phone manually using the Bluetooth menu.

Is it possible to connect the phone manually using the Bluetooth menu on the phone?

Да - Go to detailed check G830888t12.
No - Remove 'LAND ROVER' from the phone's Bluetooth menu and reconnect the phone according to the instructions in the owner's manual.

G830888t12: Problems connecting/matching

1. Check your phone for connection/matching related messages

Is the connection/matching issue still present?

Да - Remove and replace the phone battery, then check again.
No - Go to detailed check G830888t13.

G830888t13: Wiring Harness Tests

G830888t14: Phone charge status

1. Check the charge status of your phone.

Is your phone charged enough?

Да - Go to detailed check G830888t15.
No - Charge your phone.

G830888t15: System crash on incoming call

1. Check for customer complaints regarding system shutdown when signals are lost (only for Motorola V3)

Does the system lock up when the phone signal is lost during a phone call?

Да - Upload the latest software to the telephone control module using an approved diagnostic system (possible to replace by the client).
No - Go to detailed check G830888t16.

G830888t16: PIN Confirmation

1. Insert the phone back into the holder.

Phone asks for Bluetooth PIN every time I connect? (2121)

Да - Download the latest software to the telephone control module using an approved diagnostic system.
No - Go to detailed check G830888t17.

G830888t17: Substituting a serviceable holder

NOTE: Make sure that the phone automatically connects via Bluetooth after turning the ignition off and on. (the MOST bus must be completely disconnected before the ignition can be turned back on.).

Connect a known good holder and check the operation.

Does Bluetooth work properly after connecting and disconnecting a known good phone holder?

Да - Replace the phone holder.
No - Go to detailed check G830888t18.

G830888t18: Control Module Tests

Detailed check G830888p3: Phonebook not loading via Bluetooth?

G830888t19: Phone specification

1. Check your phone model and software version

Is the phone and software version on the list approved by Land Rover? (present on GTR)?

Да - Go to detailed check G830888t20.
No - If necessary, update your phone and/or phone software.

G830888t20: Phone Features

1. Make sure your phone supports phone book download function. Refer to the manufacturer's website or owner's information.

Does the phone support phone book download?

Да - Go to detailed check G830888t21.

No - The phone book is not displayed on the vehicle's information head unit (IHU).

G830888t21: Phonebook Storage Location

1. Check the location of the phone book storage (SIM card or phone memory).

Are all contacts stored only on the SIM card?

Да - Copy contacts to phone memory and check again.
No - Go to detailed check G830888t22.

G830888t22: Bluetooth setup

1. Check the settings of the auto connection function in the Bluetooth menu.

Authorization (automatic connection) for 'LAND ROVER' in the phone's Bluetooth menu is set to YES?

Да - For further assistance, contact your Land Rover Dealer Technical Service (DTS) or the Warranty Pre-Approval Helpline (WPAP).
No - Change the selection to "YES" and repeat the check.

Detailed check G830888p4: Problems in the performance of the audio line of the telephone system

G830888t23: Phone specification

1. Check your phone model and software version

Is the phone and software version on the list approved by Land Rover? (present on GTR)?

Да - Go to detailed check G830888t24.
No - If necessary, update your phone and/or phone software.

G830888t24: Microphone Operation

The material was taken from a website (LRMAN.RU)
1. Check the system microphone operation. On vehicles prior to 2007 model year, use voice command to change radio settings and confirm microphone operation. On vehicles after 2007 model year, refer to GTR for microphone test procedure.

Does the microphone work?

Да - Go to detailed check G830888t25.
No - Refer to the electrical manual and check the microphone electrical circuit. Repair/replace as necessary.

G830888t25: Microphone Location

1. Make sure the microphone is positioned correctly (to the driver).

Is the microphone positioned correctly?

Да - Go to detailed check G830888t26.
No - Install it correctly?

G830888t26: Control module spare part number

1. Check the spare part number of the phone control module.

Control module spare part number XVJ500042?

Да - Download the latest software to the telephone control module using an approved diagnostic system.
No - Go to detailed check G830888t27.

G830888t27: Nokia phone

1. Check the phone type.

Is this phone Nokia 6230i with software version 3.88?

Да - Advise the customer to take the phone to a Nokia dealer and have the software upgraded to version 3.89 or a higher approved version.
No - Go to detailed check G830888t28.

G830888t28: Problems with incoming calls

NOTE: Only available through April 2006 model year.

Check for customer complaints regarding incoming calls

Does the driver or the person he is talking to feel a crackling sound when talking?

Да - Download the latest software to the telephone control module using an approved diagnostic system.
No - Go to detailed check G830888t29.

G830888t29: Problems with incoming calls

1. Check for customer complaints regarding incoming calls

Does the driver or his interlocutor hear an echo signal during a conversation?

Да - Reduce the volume of your phone slightly through the hidden audio settings menu.
No - Go to detailed check G830888t30.

G830888t30: Problems with incoming calls

1. Check for customer complaints regarding incoming calls

Can a conversation be heard by both the driver and the person he is talking to when the phone is connected via Bluetooth?

Да - Go to detailed check G830888t31.
No - Remove and reinstall the phone battery (perform a hard reset), then check again.

G830888t31: Control Module Tests

1. Substitute a known good phone control module.

Does the audio capabilities of the phone improve significantly when replacing it with a known good phone control module?

Да - Replace the phone control module. Before replacing the module, refer to the warranty policy and procedures guide.
No - Go to detailed check G830888t32.