Review
The ride and handling optimisation feature includes a terrain response system that links a number of modules throughout the vehicle to provide the best combination of settings across the various systems.
For a detailed description of the system design and operation, refer to Section 204-06 - "Ride and Handling Optimization Function" in the Service Station Manual.
Inspection and verification
1. Ensure that the customer's complaint is valid.
2. Visually inspect for obvious mechanical and electrical problems.
| Mechanical factors | Electrical factors |
3. If an obvious cause for a problem you have identified or a problem described by the customer is found, resolve it before moving on to further action. (if possible).
4. Use an approved diagnostic system or scanning device (tester) to extract all diagnostic trouble Codes (DTCs) before accessing the fault table or DTC index. Refer to the corresponding section in the service station manual.
Table of signs of malfunction
Since the overall performance of the system depends on the subsystems, it is possible to mistakenly perceive indications in the message center as a message about a terrain response system malfunction, when in fact the messages are the result of a malfunction in one of the subsystems.
When you are investigating faults in the terrain response system and when the fault is likely to be in a subsystem, refer to the table below to help you make your decision.
| Sign of malfunction | Description | Possible reasons | Action |
| Message center indication of a subsystem failure | The message center shows the driver that a fault has occurred and indicates which subsystem | Any failure in the subsystem is supported by the message center | For a list of available messages, refer to the appropriate section in the workshop manual. Perform a full DTC readout for the vehicle and follow the specified diagnostic program. (programs). |
| Message Center Display: No special programs for system malfunctions, Terrain Response System switch operating normally | This message will be displayed when a fault has occurred in a subsystem, if the driver attempts to change a special program, and at each ignition cycle for 5 seconds until the fault is corrected. | Any failure in the subsystem is supported by the message center | For a list of available messages, refer to the appropriate section in the workshop manual. Perform a full DTC readout for the vehicle and follow the specified diagnostic program. (programs). |
| Message Center Display: No special programs for system malfunctions, LEDs in Terrain Response System switch not working | This message combination will be displayed when a fault has occurred in the Terrain Response System module or switch, if the driver attempts to change a special program, and at each ignition cycle for 5 seconds until the fault is corrected. | Check for DTCs (please refer to the Index given below). Follow the diagnostic program provided. | |
| Message Center Display: No special programs for system faults, ALL LEDs in Terrain Response Switch are lit | Errors in the CAN electrical circuit | Perform a full DTC reading for the vehicle and follow the diagnostic program provided. (programs). | |
| No changes to special programs are envisaged. | User error | Refer to the relevant section in the workshop manual. Ensure that the driver is familiar with the correct operation of the system. |
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