Inspection and verification
1. Check the validity of the customer's complaint.
2. Visually inspect for obvious mechanical and electrical problems.
| Mechanical factors | Electrical factors |
3. If an obvious cause for the problem you identified or the customer described is found, correct it before proceeding with further actions. (if possible).
4. Use the approved diagnostic system or scan tool to retrieve all diagnostic trouble codes (DTCs) before referring to the Symptom Chart or DTC Index.
Clear all DTCs after troubleshooting.
Table of signs of malfunction
| Sign (general) | Sign (specific) | Possible reasons | Operation |
| No launch | The engine does not turn over | Make sure the security system is disabled. Check the ECM relay operation. For battery information and starting system tests, refer to the appropriate section of the service manual. Check if the engine cranks over manually. | |
| No launch | The engine turns over but does not start | Check the fuel level and condition. For ignition and fuel system tests, refer to the appropriate section in the service manual. For CKP sensor and wiring harness tests, refer to the guided diagnostic routine on the approved diagnostic system. If ECM malfunction is suspected, refer to the warranty policy and procedures manual. | |
| No launch | The engine turns over and flashes but does not start. | For information on checking the purge valve, fuel system, and ignition system, refer to the appropriate section in the service manual. | |
| Difficulty starting | Difficulty starting at cold start | For battery information, refer to the appropriate section in the workshop manual. For CKP sensor and wiring harness tests, refer to the guided diagnostic routine on the approved diagnostic system. For EGR system, fuel system, and purge valve tests, refer to the appropriate section in the workshop manual. | |
| Difficulty starting | Difficulty with hot start | Injector and fuel system tests are described in the appropriate section of the service manual. For fuel temperature sensor, IAT sensor, MAF sensor, and purge valve tests, refer to the guided diagnostic routines on the approved diagnostic system. Ignition system tests are described in the appropriate section of the service manual. | |
| Difficulty starting | Difficulty starting after hot soak (the car remains stationary for some time after the engine has reached operating temperature) | Injector and fuel system tests are described in the appropriate section of the service manual. For fuel temperature sensor, IAT sensor, MAF sensor, and purge valve tests, refer to the guided diagnostic routines on the approved diagnostic system. Ignition system tests are described in the appropriate section of the service manual. | |
| Difficulty starting | Engine cranks too fast/slowly | Check the compression. Battery information and starting system checks are provided in the relevant section of the service station manual. | |
| The engine stalls | Engine stalls shortly after starting | Check the engine ventilation system. Check the operation of the ECM relay. For MAF sensor tests, refer to the guided diagnostic routines on the approved diagnostic system. Information on checking the ignition system, air intake system information, and fuel lines are provided in the appropriate sections of the service manual. | |
| The engine stalls | Engine stalls when engine braking | Check the operation of the ECM relay. For TP sensor tests, refer to the guided diagnostic routines on the approved diagnostic system. | |
| The engine stalls | The engine stalls at a steady speed | Check the operation of the ECM relay. For CKP sensor and TP sensor tests, refer to the guided diagnostic routines on the approved diagnostic system. | |
| The engine stalls | Engine stalls when cruise control is on | ECM relay | Check the operation of the ECM relay. |
| The engine stalls | The engine stalls when maneuvering | Check the operation of the ECM relay. For TP sensor tests, refer to the guided diagnostic routines on the approved diagnostic system. For accessory drive and transmission information, refer to the appropriate section in the workshop manual. Check for CAN fault codes. | |
| Poor overall vehicle handling | Engine lag/poor acceleration | For information on checking the fuel pump, fuel lines, injectors, and air intake system, refer to the corresponding section in the Service station manual. For TP sensor and throttle motor checks, refer to the directional diagnostic programs in an approved diagnostic system. For information on checking the ignition system and EGR system, refer to the relevant section in the Service station manual. Check for DTC codes for HO2 sensors, refer to the DTC Code Index. For more information about the gearbox, refer to the corresponding section in the service station manual. Check the accelerator pedal movement. For APP sensor checks, refer to the directional diagnostic programs in an approved diagnostic system. | |
| Poor overall vehicle handling | Backfires in the engine. | For fuel pump, fuel lines, and air intake system information, refer to the appropriate section in the service manual. For MAF sensor tests, refer to the guided diagnostic routines on the approved diagnostic system. For HO2 sensor DTCs, refer to the DTC Index. For ignition system tests, refer to the appropriate section in the service manual. For VCT and APP sensor tests, refer to the guided diagnostic routines on the approved diagnostic system. | |
| Poor overall vehicle handling | Engine jerks | For fuel pump and fuel lines, refer to the appropriate section in the service manual. For MAF sensor, TP sensor, and throttle motor tests, refer to the guided diagnostic routines on the approved diagnostic system. Ignition system tests are described in the appropriate section of the service manual. | |
| Poor overall vehicle handling | Detonation/knocking in the engine | For KS electrical circuit tests, refer to the guided diagnostic routines on the approved diagnostic system. For fuel pump and fuel lines, refer to the appropriate section in the workshop manual. For MAF sensor tests, refer to the guided diagnostic routine on the approved diagnostic system. For HO2 sensor DTCs, refer to the DTC Index. For air intake system information, refer to the appropriate section in the workshop manual. For VCT system tests, refer to the guided diagnostic routines on the approved diagnostic system. If ECM malfunction is suspected, refer to the Warranty Policy and Procedures manual. | |
| Poor overall vehicle handling | Lack of throttle response | For APP sensor, TP sensor, and throttle motor tests, refer to the guided diagnostic routines on the approved diagnostic system. | |
| Poor overall vehicle handling | Cruise control delay or shutdown | Check the message center for a default message. For information on cruise control switches, refer to the relevant section in the workshop manual. For TP sensor tests, refer to the guided diagnostic routine on the approved diagnostic system. Check for CAN fault codes. | |
| Poor overall vehicle handling | Poor throttle response | For APP sensor, TP sensor, ECT sensor, and MAF sensor tests, refer to the guided diagnostic routines on the approved diagnostic system. For transmission information, air intake system, and ventilation system tests, refer to the appropriate section in the workshop manual. | |
| Poor overall vehicle handling | The engine management system has gone to default values, indicator lamp and messages. Refer to the owner's manual. | For TP sensor, MAF sensor, and ECT sensor tests, refer to the guided diagnostic routines on the approved diagnostic system. |
(The material was taken from a website: «lrman.ru»)
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