Inspection and verification
1. Ensure that the customer's complaint is justified.
2. Visually inspect for obvious mechanical and electrical problems.
| Mechanical factors | Electrical factors |
3. If an obvious cause for the problem you identified or the customer described is found, resolve it before moving on to further action. (if possible).
4. Use the approved diagnostic system or scan tool to retrieve all diagnostic trouble codes (DTCs) before referring to the symptom chart or DTC index.
Clear all DTCs after troubleshooting.
Table of signs of malfunction
| Sign of malfunction | Possible reason | Actions |
| Loss of coolant | Perform a visual inspection. If there are no obvious leaks, perform a pressure test using service station equipment. Repair if necessary. Refer to the appropriate section in the service station manual. | |
| Overheat | Check the coolant level and condition. Check the thermostat and make any necessary repairs. Perform a pressure test of the cooling system. Refer to the relevant section in the workshop manual. Check the operation of the viscous fan, make sure that the viscous fan rotates freely. Check for obstructions to the air flow through the radiator. | |
| The engine does not reach normal temperature | Check the operation of the thermostat. Check the operation of the fan with viscous coupling, make sure that the fan with viscous coupling does not stick. |
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DTC Index
| DTC codes | Description | Possible reasons | Actions |
| P011600 | Engine Coolant Temperature Sensor 1 Circuit Range/Performance Problem | Check the ECT sensor and electrical circuits. Refer to the electrical manuals. With the engine cold, read the coolant temperature sensor value using the data logger function and start the engine. Record the value and let the engine idle for 20 minutes. Check the value again after 20 minutes. If the value has not increased by more than 10°C, install a new sensor. Refer to the appropriate section in the workshop manual. Clear the DTCs and check for proper operation. | |
| P011700 | Engine Coolant Temperature (ECT) Sensor 1 Circuit Low Voltage | Refer to the guided diagnostic program for this code on the approved diagnostic system. | |
| P011800 | Engine Coolant Temperature (ECT) Sensor 1 Circuit High Voltage | Check the coolant level and thermostat operation. (stuck in closed position). Check for cooling fan DTCs. Refer to the guided diagnostic routine for this code on the approved diagnostic system. | |
| P011900 | Intermittent/erratic signal in the electrical circuit of the engine coolant temperature sensor 1 | Check the ECT sensor and electrical circuits. Refer to the electrical manuals. With the engine cold, read the coolant temperature sensor value using the data logger function and start the engine. Record the value and let the engine idle for 20 minutes. Check the value again after 20 minutes. If the value has not increased by more than 10°C, install a new sensor. Refer to the appropriate section in the workshop manual. Clear the DTCs and check for proper operation. |
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